eBay TOSHIBA REPAIR

Instructions for sending in Toshiba phones for repair

You can view our current auctions:
http://search.ebay.com/_W0QQsassZprioritytelQQhtZ-1

Or visit our on-line repair store: Click Here


Please send your phone(s) to us for repair as soon as you can. Let us know if there will be a significant delay or any other problems.

If you pay by Paypal on eBay:

To pay by Paypal simple use eBay checkout and follow the directions. Paypal payments through eBay are much easier for us than using Paypal at our site or paying later directly from Paypal's web site.
Your eBay ID is your purchase order code!
PLEASE include a copy of your PAYPAL payment with the order.
We need the Paypal printout to match up your order with the paperwork we have here.
We will return your repair order to your PAYPAL ADDRESS so please make sure it is correct.
 

If you pay by credit card directly:

Credit card payments are made by using the link in the IMPORTANT INSTRUCTIONS email sent to you from eBay.
If you need another copy emailed to you please click here
If you do not want to wait you can use this link: Pay Now

You will receive a 5 digit order number
Please include the packing slip that will be emailed to you after order completion.

 

Fax in payment form:

We recommend you use the link in the eBay email (request a copy) to complete payment information. There is much less chance of delays or errors from typos, messy hand writing etc.. . but if it's not working for you the fax option is available.
This PDF form can be printed and faxed (or mailed) to us: FAX FORM

ALSO it will help both of us if you include a detailed problem description with each phone.
Do not email problem descriptions as we have no efficient way to attach this to your order.

Shipping:   Transit time map  -  Shipping tips
DO NOT USE PADDED ENVELOPES OR SHIPPING BAGS!
We have had several empty bags and smashed phones arrive here... do not use shipping envelopes (even padded ones!) if you value your phone!

Ship the repair order to:

Priority One
Attn: Repair
483 Gray Rd.
Windham, ME 04062